Return Policy

At Bappa Morya Stores, customer satisfaction is our top priority. If, for any reason, you are not completely satisfied with your purchase, you may return the item within 3 days of receipt.

Please note:

Claims for missing or damaged items must be reported within 2 business days of receiving your order.
Returned products must be unused, in their original packaging, and in the same condition as received.

You may choose to exchange the item(s) or receive a refund for the product’s value (excluding shipping charges).
Refunds will be processed using the same payment method used during purchase. For payments made via credit card or PayPal, your account will be credited once we receive and inspect the returned item.

How to Return or Exchange an Item

Email us at bappamoryastoresindia@gmail.com before sending your return.
Use a reliable courier or Speed Post with a tracking number.
Pack the item securely (preferably with bubble wrap) to prevent damage during transit.
Return shipping costs are borne by the customer. We are not responsible for lost or damaged packages during return transit.

Security Policy

Your security is extremely important to us. We strongly advise you to stay alert when sharing personal or payment information online.

Before signing in or submitting any information, please ensure that the web address (URL) belongs to Bappa Morya Stores — our official domain is bappamoryastores.com.

When entering payment details, confirm that you are on a secure server:

The web address should begin with “https://”, not “http://”.
Look for the lock icon in your browser’s address bar, indicating a secure connection.

If you ever receive a suspicious email claiming to be from Bappa Morya Stores, do not click any links or share information. Forward the email to bappamoryastoresindia@gmail.com immediately.

Bappa Morya Stores will not be liable for any direct, indirect, or consequential damages arising from the use of this website.

Clarifications

If you notice any inaccuracies or errors on our website or catalog, please inform us at bappamoryastoresindia@gmail.com.
For any clarification regarding our policies, feel free to contact us via email — we’ll be happy to assist you.